Shipping Policy

At myHarvest Farms, we’re committed to delivering your order with care, fresh, accurate, and on time, just as promised. We use our own delivery network across Chennai and work with trusted courier partners for other locations to ensure smooth service.

1. Delivery Charges

• Within Chennai:
  
  
  • Free delivery for orders above ₹500.
    
    
  • A nominal ₹50 delivery fee applies for orders below ₹500.
    
    
  • Delivery fees may be waived for regular or subscription customers at our discretion.
    
    
• Outside Chennai:
  
  
  • Shipping is calculated based on total parcel weight (₹100 per kg) and displayed at checkout.
    
    

2. Delivery Timelines

• Orders are shipped within 48–72 hours of confirmation.
  
  
• Estimated delivery time:
  
  
  • Within Tamil Nadu: 2–3 working days
    
    
  • Other states in India: 4–7 working days
    
    
• Delivery times may vary depending on your location, courier partner, and local conditions.
  
  

3. Delays & Exceptions

While we strive to deliver every order promptly, delays may occur due to unforeseen courier issues, festivals, or natural events beyond our control. We’ll keep you informed in such case

4. Tracking Your Order

Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp (if shared). You can use it anytime to follow your delivery status.

5. Support

For any shipping-related questions or concerns, please contact:
📧 community@myharvestfarms.com
📞 +91 72006 06516 / 91769 44544